Terms of Service

1. Acceptance of Terms

By accessing and using this website or our services (the “Services“), you accept and agree to be bound by the following terms and conditions. If you do not agree to abide by the above, please do not use the Services.

2. Description of Services

Milaya Holiday Homes LLC (the “Company”) provides an online platform that connects travelers with property owners and managers who have accommodations to rent. Our Services include the ability to browse, search, and book holiday accommodations.

3. Eligibility

To use our Services, you must be at least 18 years old and legally capable of entering into contracts. By using the Services, you represent that you meet these requirements.

4. User Accounts

To access certain features of the Services, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Booking and Payment

All bookings are subject to availability and confirmation. Payment is processed securely through our payment partners. Prices are subject to change without notice and guests may incur additional charges, such as cleaning fees, security deposits, and taxes. These charges will be disclosed at the time of booking.

Cancellation policies vary by property and are clearly stated during the booking process.

6. Property Listings

Property listings are provided by third-party property owners and managers. While we strive to ensure accuracy, we cannot guarantee the completeness or accuracy of all information. Property availability and pricing are subject to change.

7. User Conduct

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Services

If you make a booking using the Services, you will be expected to respect the property, adhere to house rules, and maintain proper conduct during your stay. Any damages or losses caused by the guest (or their visitors) will be the guest’s responsibility. The house rules vary by property and will be provided during the booking process or on arrival at the property.

8. Intellectual Property

The Services and its original content, features, and functionality are owned by the Company or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Unauthorized use, reproduction or distribution of this content is prohibited.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Services, to understand how we collect, use and protect your personal information.

10. Limitation of Liability

In no event shall the Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, business interruption, or other intangible losses arising from the use of the Services. Users accept full responsibility for their use of the Services and the potential risks involved.

11. Disclaimers

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, reliability, completeness, or uninterrupted availability of the Services or non-infringement of intellectual property.

12. Termination of Service

The Company reserves the right to terminate or suspend a user’s access to the Services at our discretion, including but not limited to, cases of violation of these Terms of Service, misuse of any of the Services, or non-payment of amounts due.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai. Any disputes arising from these Terms or the use of our Services shall be resolved in the courts of Dubai, United Arab Emirates.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Continued use of the Services constitutes acceptance of the revised terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: